Puppy Guarantee

Terms of Warranty of Retriever Purchase

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A. Warranty

1. RockErin guarantees that part or the entire purchase price of a dog (see below), subject to the terms of this
warranty, shall be returned to the purchaser or be made available as credit to the purchase of a replacement pup
from a designated litter bred by RockErin Kennels LLC. The warranty applies to a pup proven to the satisfaction of
RockErin Kennels LLC to have one or more defects listed in section B that are covered by this warranty.

B. Warranty Coverage

The warranty covers hips, elbows, eyes, monogenic defects, unusual congenital defects and a fourteen-day
satisfaction policy as described below.
1. Hips, Elbows and Eyes
a. The dog receives a hip evaluation by the Orthopedic Foundation of America (OFA) which is recorded as
dysplastic (http://www.offa.org/hd_grades.html).
b. The dog is certified by the OFA to have elbow dysplasia (http://www.offa.org/hd_grades.html).
c. The dog is certified by Canine Eye Registration Foundation (CERF) to have a heritable eye defect that is known to
result in eventual blindness and/or render the dog nonfunctional (http://www.vmdb.org/categories.html).
2. Single-Gene Defects
a. Golden-retriever dogs proven by specific and sensitive DNA testing to be afflicted (i.e. homozygous recessive)
with progressive retinal atrophy (prcdPRA) are covered by this warranty.
b. Labrador-retriever dogs proven by specific and sensitive DNA testing to be afflicted (i.e. homozygous recessive)
with exercise-induced collapse (EIC) or centronuclear myopathy (CNM) are eligible for coverage under the terms of
this warranty.
3. Congenital Defects
a. Dogs may be covered by this warranty if they are discovered by 180 days of age to have a congenital defect that,
in the opinion of RockErin, renders the pup nonviable for life or nonfunctional as a retriever.
b. Congenital defects are those not listed in B1 and B2.
4. Two-Week Satisfaction Policy
a. There is a fourteen-day satisfaction policy whereby the owner may elect to return the pup to RockErin if the
owner is not satisfied with the pup. Costs of shipping are the responsibility of the pup owner.
b. The owner may elect to apply their purchase monies to another pup or receive a full refund of their purchase
price (i.e. selling cost) of the pup if they are dissatisfied with the pup during the first fourteen (14) days of receipt
of the pup. Medical, shipping (transport) and other expenses are the responsibility of the purchaser (owner) or
their agent once the pup leaves the premises or direct care of RockErin Kennels, which also includes transfer of the
pup by RockErin Kennels to a shipping company using air, land and/or sea to transport the animal.
C. Rules and Conditions of the Warranty

1. The dog shall have Rockerin as prefix in its registered name that is recorded in any registry such as the American Kennel Club (AKC), United Kennel Club (UKC) or Canadian Kennel Club (CKC).
2. The dog must not be older than 28 months on the date of certification of hips, elbows and eyes.
3. Dogs that are classified as carriers (heterozygous) of a genetic defect by proven DNA testing for either progressive retinal atrophy (prcdPRA), exercise-induced collapse (EIC) or centronuclear myopathy (CNM), or other single-gene defects, are not eligible for coverage by this warranty. Only afflicted dogs that are homozygous for a proven single gene (monogenic) defect are eligible for coverage by the warranty. DNA-testing results must be recorded and dated before the pup is 12 months old.
4. Congenital defects that render a pup nonviable or nonfunctional must be discovered and proven to exist to the satisfaction of Rockerin before the pup is older than 180 days.
5. The warranty applies only to the original purchaser of the dog.
6. The warranty is null and void if the Rockerin-warranted dog/bitch was bred and the breeding resulted in a pregnancy that was either absorbed, aborted or ran full term with delivery of dead and/or live-born pups.
7. The warranty is null and void if the term “Rockerin” is not recorded as the first word (prefix) of the registered name of the dog.
8. The word “dog” means male or female dog that was bred and sold by RockErin Kennels LLC.
9. RockErin-bred dogs must be used only in pure-bred breedings and not to produce mixed breeds with Poodles or other breeds. This is a strict requirement of ownership and warranty of a RockErin-bred dog.
10. RockErin Kennels will provide the AKC pup-registration form to the purchaser (owner) once all settlement costs regarding cost-of-purchase of the pup, applicable medical fees and other costs (e.g. shipping/transport) are paid in full to RockErin Kennels LLC.

D. Warranty Claim Procedures 

1. To initiate a warranty claim:
a. The owner of the dog must submit to RockErin Kennels copies of OFA reports and X-rays of the hips and/or elbow in cases of claims of hereditary defects in elbows and hips.
b. A copy of the eye inspection by a board-certified ophthalmologist and copy of the CERF certificate shall be submitted to us in cases of claims of hereditary eye defects.
d. Copies of DNA testing and clinical history of the animal shall be submitted to us in claims of single-gene defects that render the dog nonviable or nonfunctional.
c. A copy of the written report by a veterinarian and other documentation requested by RockErin shall be submitted to us in claims of congenital defects that render the dog nonviable or nonfunctional.
E. Refund of Purchase Cost & Procurement of a Replacement Pup

The following conditions must be met to be eligible for this warranty coverage of procuring a refund or a replacement pup:
1. RockErin shall receive copies of reports, X-rays, DNA testing and clinical results that prove that the dog is subject to terms of the warranty.
2. Refund of purchase price:
a. A refund of the purchase cost shall be made available only under the two-week satisfaction policy (see B4 above).
b. Partial or full refund of the original purchase price may be made available for defective pups/dogs not eligible for the two-week satisfaction policy only at the discretion of RockErin Kennels. In such circumstances the disposal of the defective dog shall be those governing procurement of a replacement pup as outlined below.
3. Procurement of a pup to replace a defective dog
RockErin Kennels shall decide which option(s) herein described is available for disposal of a defective dog:
Option 1: The dog shall be euthanized by a licensed veterinarian and the veterinarian then must forward to RockErin, by surface mail or email, a written statement indicating address of the clinic/location where euthanasia was performed, date of euthanasia and registered name and number of the dog euthanized. The entirety of the original purchase price of the afflicted pup shall be available as credit against purchase of a replacement pup.
Option 2: The dog shall be returned to RockErin at RockErin cost. The entirety of the original purchase price of the afflicted pup shall be available as credit against purchase of a replacement pup.
Option 3: The owner, subject to permission by RockErin, may be allowed to retain the defective dog providing the owner submits documentation to RockErin stating that the dog was neutered by a licensed veterinarian. The owner is entitled to purchase a replacement RockErin-bred dog at one-half of the current price of the replacement pup. The retained pup cannot be sold to another person. The registration certificate of the retained dog shall be completed with transfer of ownership to the Owner/manager Rockerin Kennels LLC and the certificate with completed transfer of ownership returned to RockErin Kennels LLC.
4. In all cases, the registration certificate of the defective dog shall be completed with transfer of ownership to the Owner/manager Rockerin Kennels LLC and the certificate with completed transfer of ownership returned to RockErin Kennels LLC before a replacement pup/dog is made available to the original purchaser.
5. The buyer is responsible for all mailing, shipping, diagnostic and veterinary costs associated with claims covered by this warranty unless otherwise indicated in this warranty.

F. Registration of Pups with the American Kennel Club (AKC)

1. RockErin Kennels, at their discretion, shall determine whether the pup shall be eligible for full (regular) or limited registration status with the American Kennel Club (AKC). Limited registration status shall be removed, thus allowing full registration status, when all applicable health clearances/certifications are obtained and copies of such documents are made available as proof of such clearances/certification to the satisfaction of RockErin Kennels.
2. The minimum clearances currently required by RockErin Kennels include OFA certification of hips, elbows and eyes in Labrador and golden retrievers in addition to genetic testing of progressive retinal atrophy (prcPRA) in golden retrievers, and genetic testing of exercise-induced collapse (EIC) and centronuclear myopathy (CNM) in Labrador retrievers.
3. Dogs with a limited AKC registration are eligible for applicable AKC privileges and entry into and participation in AKC events. However, pups from a litter where one or both parents have a limited registration with the AKC shall not be eligible for full or limited registration with the AKC. The sole purpose of a limited registration is to encourage serious and concerned owners of purebred dogs to only breed dogs whose genetic/phenotypic health status is established by procurement of all appropriate health clearances/certificates.
4. Health clearances must be completed within the time limits enumerated in clause C of this warranty agreement.

G. Medical & Vaccination of Pups

1. RockErin Kennels LLC adheres to the guidelines of American Animal Hospital Association (AAHA) regarding vaccination of pups. Guidelines recommend appropriate vaccinations be given at 9, 12 and 16 weeks of age instead of 6, 9 and 12 weeks of age. Therefore, pups received from RockErin Kennels LLC shall not be vaccinated if they are received before they are 9 weeks of age.
2. RockErin Kennels shall per request of the purchaser arrange for vaccination of a pup by a licensed veterinarian. Costs of vaccination shall be paid by the purchaser of the pup.
3. Except for cost of vaccinations, all other costs of associated with diagnosing and veterinary medical care of pups before their receipt by the purchaser are the responsibility of RockErin Kennels LLC.
4. RockErin kennels shall be responsible for removing dew claws from neonatal pups and for treating pups with anthelmintic (“dewormer”) at 2, 4 and 6 weeks of age.
5. Pups are only available for purchase if they meet or exceed a behaviour and retrieving evaluation by RockErin Kennels. Pups are considered suitable for purchase if they appear in sound health, are not timid or reclusive, and display strong social interaction with persons and other dogs and a strong interest in retrieving animated and inanimate objects.

Document Updated January 10, 2013

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